Last updated: 05:34 / Tuesday, 2 December 2014
Fund Management Research

Allfunds Bank Receives ISO 9001:2008 Certification for its Research Processes

Imagen
Allfunds Bank Receives ISO 9001:2008 Certification for its Research Processes
  • It is important to both asset and wealth management clients as it recognizes Allfunds has adopted a consistent approach to the way it operates its research function
  • This approach emphasizes meeting customer requirements, adding value, monitoring performance and effectiveness as well as ensuring continual improvement
  • “As wealth managers come under increasing cost pressures as their business models evolve to accommodate the current regulatory environment, it’s essential that we provide our clients with a quality option for outsourced fund management research"

Allfunds Bank is continuing to build its worldwide investment research capabilities by receiving ISO 9001:2008 certification for its research processes.

The certification -from the one of the most recognized certification bodies, the UK’s National Standards body (BSI)- is important to both asset and wealth management clients as it recognises Allfunds has adopted a consistent approach to the way it operates its research function. This approach emphasises meeting customer requirements, adding value, monitoring performance and effectiveness as well as ensuring continual improvement.

Meeting the Standard also highlights the fact that Allfunds encourages feedback from clients as ISO 9001:2008 requires it to evaluate customer feedback in order to judge whether it has met their requirements – an essential point in the every changing regulatory environment according to Allfunds’ Deputy General Manager, Gianluca Renzini.

“As wealth managers come under increasing cost pressures as their business models evolve to accommodate the current regulatory environment, it’s essential that we provide our clients with a quality option for outsourced fund management research. Attaining this certification speaks to our continuous effort to increase internal process disciplines, provide first-class customer service and makes certain Allfunds Bank’s fund research service remains synonymous with quality,” says Renzini.

For your information...

Allfunds Bank is an European Mutual Fund platform aimed exclusively towards institutional clients, offering integrated fund solutions (operational, analysis and information). Created in 2000 and owned in equal parts by the Santander and Intesa Sanpaolo groups, today Allfunds Bank has more than €155Bn assets under administration and offers close to 37,000 funds from 450 fund managers. Allfunds Bank has a local presence in Spain, Italy, UK, Chile, UAE, Switzerland and Luxembourg and has more than 433 institutional clients, including major commercial banks, private banks, insurance companies, fund managers, financial supermarkets, international brokers, and specialist firms from 29 different countries.

menu
menu